Refund policy
Last updated: March 2026
Brand: Don’t Put Me On Speaker Phone™
Because every item is made to order, we do not accept returns or exchanges for:
- Wrong size ordered
- Wrong color ordered
- Buyer’s remorse
- “I changed my mind”
This is the usual practice for custom made‑to‑order print items.
We WILL replace an item if:
- It arrives damaged
- It has a manufacturing defect
- It is misprinted
- You received the wrong item
- The package is lost in transit
To request a replacement, contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
- A brief description of the problem
We’ll take care of the rest.
Lost Packages
If your package is lost in transit, we will submit a claim and issue a replacement once confirmed by the carrier.
We cannot replace items for:
- Minor variations in print placement
- Slight color differences due to screen display
- Customer ordering the wrong size
- Customer entering the wrong address
These are normal variations in print‑on‑demand production.
Need help?
We're here to make sure you're happy with your order — just don't put us on speaker phone while we fix it. support@notonspeaker.com